E-Bike Service & Parts

CycleZoo Service

IMPORTANT REMINDER!! ALL BIKES COMING IN FOR SERVICE SHOULD HAVE THEIR KEYS WITH THEM AT TIME OF DROP OFF, REGARDLESS OF SERVICE TYPE!!

IF YOUR BIKE WAS PURCHASED AT CYCLEZOO E-BIKES:

Thank you! CycleZoo offers full bicycle maintenance and repair service, warranty service, and parts for the lifetime of your purchase! Stop by for complimentary safety checks and and minor adjustments free of charge during your first 6 months of ownership as well! We do ask that you make an appointment to bring your bike in, so we can give you the full attention you deserve! FOR BIKES PURCHASED AT CYCLEZOO WE OFFER FREE OFF-SEASON PICKUP SERVICES IN THE OMAHA AREA - CONTACT US FOR DETAILS!

IF YOUR BIKE WAS PURCHASED ONLINE OR FROM ANOTHER DEALER - BRANDS CARRIED IN OUR STORE:

If you own an E-Bike of a brand that IS carried in the CycleZoo store, BUT you purchased it online or from another dealer, we can offer paid service for repairs and maintenance, as well as we can normally coordinate manufacturer warranty service for your bike. Contact us for details.

IF YOUR BIKE WAS PURCHASED ONLINE OR FROM ANOTHER DEALER - BRANDS NOT CARRIED IN OUR STORE:

If you own an E-Bike of a brand that IS NOT carried in the CycleZoo store which you purchased online or from another dealer, we MAY BE ABLE TO offer paid service for repairs and maintenance for your bike. We DO NOT work on all E-Bikes, if you have a bike that is a brand not carried in our store, contact us to inquire about service options. Particularly any off brand/discount brand bikes sold in a department store, Amazon, E-Bay, etc. we are not likely to be able to offer any services on due to lack of parts availability, service information and poor quality manufacturing. If your bike is of a major/reputable brand of E-Bike we're much more likely to be able to help you. Contact us for details.

IF YOU HAVE A STANDARD (NON-ELECTRIC) BICYCLE:

We CAN offer standard bicycle service at our professional service facility for most "premium" bicycle brands, and in particular we offer full service for mountain bikes including full suspension services. Contact us for details.

CONTACT US to schedule service

CycleZoo E-Bikes is a factory-certified SHIMANO and SRAM service and warranty center!

 

If you purchased your E-Bike at CycleZoo, see our $99 Annual Tune-Up Special Below!

 

WARRANTY COVERAGE:

The bike brands we sell all come with manufacturer warranty coverage. If you have a warranty issue with a bike brand sold in our store, just contact us and we will coordinate any warranty service you need.

If you have a bike of a brand NOT sold in our store, we normally have no ability to offer warranty services for you. We recommend contacting the manufacturer directly first if you purchased your E-Bike over the internet direct from the manufacturer or from another dealer. For warranty services provided on bikes NOT purchased at CycleZoo E-Bikes, you will be responsible for all actual labor, parts and service supply charges not pre-authorized for payment by the manufacturer.

 

ANNUAL E-BIKE TUNE-UP - BIKES PURCHASED AT CYCLEZOO

(For bikes not purchased at CycleZoo see the general service menu at the bottom of the page.)

CycleZoo can tune up YOUR E-Bike to ensure longevity and safety in all of your riding adventures! We recommend this service to be performed annually for casual riders, for daily commuters and/or higher mileage riders more frequent maintenance may be recommended. Contact us for advice and recommendations on maintenance for your particular riding conditions.

** END OF RIDING SEASON IS THE PERFECT TIME FOR YOUR ANNUAL TUNE-UP! PUT YOUR BIKE AWAY FOR THE WINTER CLEAN, LUBED, AND READY TO RIDE A SOON AS THE SPRING WEATHER ARRIVES! DON'T WAIT UNTIL SPRING AND GET CAUGHT IN OUR BIG BACKLOG OF SPRING SERVICE WORK - BEAT THE CROWD AND GET YOUR BIKE IN EARLY! **

$99 Annual E-Bike Tune-Up* Includes:

  • Check brake pads for wear and alignment
  • Check brake rotors for wear and straightness
  • Check brake cable tension (non-hydraulic brakes) and adjust if necessary
  • Check hydraulic brake pressure and bleed system if necessary (hydraulic brakes)
    • $33.75 per brake additional fee applies for hydraulic system bleeding if necessary
  • Check derailleur (if equipped) for proper operation
  • Clean lube and adjust derailleur and shifting cable
  • Check wheel spoke tension and true wheels if necessary (ADDITIONAL hourly labor charges for wheel truing will apply if necessary)
  • Check headset tightness
  • Check axle tightness and alignment
  • Check pedal tightness
  • Check torque on all fasteners including handlebars, fenders, racks etc.
  • Clean and inspect entire bicycle including frame, suspension and other components
  • Test-ride and verify proper function of all components

* Pricing for bike purchased at CycleZoo only. Base price for service includes the labor and service supplies to complete all items listed. Any additional repairs found to be necessary or component replacements required will incur additional fees for parts and labor. We will notify you of any items and obtain your approval before proceeding with any additional service work.

 

CURRENT HOURLY SERVICE RATE $135 / Hr

CONTACT US to schedule service

 

GENERAL SERVICE MENU:

 LUBE & TUNE - $99

-INSPECT & TORQUE (STEM BOLTS/PEDALS ETC)

-DERAILLUER ADJ.

-BRAKE ADJ. (CLEAN ROTORS)

-CHAIN (DEGREASE & LUBE)

-TIRES (PSI)

-BIKE WASH


FULL TUNE - $270

Price includes parts of same quality – if wanting to upgrade cost difference will be added

-INCLUDES LUBE & TUNE

-SOFTWARE UPDATE (IF APPLICABLE)

-HEADSET (CLEAN/GREASE)

-CHAIN (NEW STANDARD REPLACMENT)

-CABLES (NEW DER/BRAKE IF APPLICABLE)

-BRAKES PADS (NEW REPLACEMENT)

-ROTORS (SURFACE CLEANING)

-TUBE SEALANT (FLAT PREVENTION)

-BIKE WASH & SHINE


INDIVIDUAL SERVICES - PARTS NOT INCLUDED

-SOFTWARE UPDATE - $33.50 IF APPLICABLE

-TUBE CHANGE (FRONT) -$13.50 *tube not included

-TUBE CHANGE (REAR) -$33.50 *tube not included

-TUBE SEALANT -$27.00 FLAT PREVENTION

-BRAKE ADJUSTMENT -$13.50ea

-BRAKE PADS F/ONLY - $27.00 ADDITION $27.00 FOR REAR

-FULL HYDRAULIC BRAKE SYSTEM BLEED - $67.00

-WHEEL TRU - $67.50

-CHAIN INSTALL -$27.00

-DERAILLUER ADJUSTMENT -$27.00